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A SERVICE BUSINESS GOES NOWHERE WITHOUT ITS CLIENTS. At Stenhouse Consulting, we work to establish strong connections with our clients so that they know they have a responsive IT resource that understands their individual business needs and can provide initial and continuing support as appropriate. Below, our clients speak for themselves.

Our relationship with Stenhouse Consulting dates back to the early nineties. Initially brought in as overall technology coordinators, their role has evolved to become an integral part of the planning and budgeting process for Cornish. Their tenure with us has been characterized by cost-conscious, responsible decision-making. I trust their judgment implicitly.

The numerous integration issues of our mixed network of PCs and Macs require a specialized level of expertise. We have been through several relocations during our expansion and also have to accommodate the various freelancers and subcontractors we use. VPN capability was another requirement for the flexibility we need. Stenhouse Consulting has managed to steer us through all these challenges and more with little or no down time ? always a plus in a fast paced environment. They are available when needed, communicate clearly to a staff whose technical skill levels vary widely, and are just plain easy to work with.

Douglas Storrs
Vice President
Cornish Associates

We've been working with Stenhouse Consulting since 2002. Their initial work for us involved email problems and network dropout issues, both of which were alleviated cost-effectively and with as little disruption to our operations as possible. More than satisfied with the results, we continued to develop the relationship and worked with them as our technology needs changed. In the past four years, Stenhouse Consulting has helped us to improve infrastructure, update systems, and manage our growth.

I trust that they will always provide us with appropriate, reasonable IT options. I also feel comfortable knowing that, in an emergency, we can rely on them to come through for us, offering considered and creative solutions ? always with our specific situation and budget in mind. Their 24/7 monitoring capability gives us even more confidence that our systems are always available. They address IT issues in a straightforward manner and clearly communicate what the problem is and what our options are.

Alfred Butler
General Manager
Trinity Repertory Company

Stenhouse Consulting helped us set up our first IT system over ten years ago when we started with just a sales office and construction trailer. They have been with us every step of the way since then, their role expanding from gthe computer guysh to, what I would call, our technology planners. Through the years, Stenhouse Consulting has advised us on purchases, upgrades, systems design ? the works really, in terms of our IT needs.

Perhaps the biggest contribution was when they came to us almost two years ago with a proposal for a planned maintenance program. They took it upon themselves to analyze our IT spending by looking at billing patterns and types of services rendered to determine what key costs could be preventable. Over the past year, we have decreased IT spending by 25%. We meet at least quarterly to evaluate operations and plan for any expansion needs. Their proactive approach has been a great benefit to us financially and operationally.

Richard Dohring
Human Resources Director
Laurelmead Cooperative, Inc.

Stenhouse Consulting was the obvious choice for IT support when I accepted a position at the Community Foundation. I had worked with them at my previous employer and was confident in their ability to help us improve our aging technology while working within a limited budget. They provided excellent support for our existing Windows NT 4 server, and when the time came, helped us migrate to Windows Small Business Server 2003. Now both staff and outside contractors can securely access critical information from home or on the road, allowing for greater productivity and reduced costs.

An additional benefit to us is Stenhouse Consulting's knowledge of non-profit resources. They have helped us save time and money on all our licensing and hardware purchases. To further protect our investment, Stenhouse Consulting developed a systems maintenance plan that fits into our budget, and gives us the peace of mind that everything is working at peak performance. I continue to be pleased and impressed by their expertise and responsiveness.

Gabrielle Simmons
Program Officer
Community Foundation of Southeastern Massachusetts